How does delivery work?
How do I order bulk goods, produce, meat and any other item which is purchased by weight?
1 = 1kg | 0.1 = 100g | 1.5 = 1.5kg
Please note: Some meat items are pre-packaged at set weights. The pack size of these items will be listed next to the displayed photo of each product. Simply enter the desired amount (by weight) in a multiple of the pack size you require.
What are your delivery times?
When does my order need to be placed?
Is there a minimum order or delivery fee?
How do I organise click and collect?
When ordering, please leave a preferred date/time of collection in the comments section. Please note, click and collect orders will need to be collected within a week of preferred collection date. If this does not occur, then your money will be refunded, and the order cancelled.
How will my order be packed?
Please know, we will always do our best to accommodate the time you specify in the comments section when someone will be home to receive the order as this is the best option for optimum freshness of your order. We will also call you on your preferred number approximately half hour before delivery and let you know our courier is on their way.
Most importantly, we do love getting to know our Kiah family so a friendly hello will always be delivered with your order!